Renew Collection's Frequently Asked Questions
The Renew Collection answers some of the most popular questions asked by customers about our Massage Chairs. Please click on the question to reveal the answer and click again to hide it.
Do I Need a Special Electrical Outlet for My Chair?
No, but we do recommend using a surge protector.
Should I Put My Massage Chair on a Mat?
It is not necessary, but if you would like to protect your floor, you can!
What Is the Warranty for My Chair?
You can view our full warranty under the “Warranty” tab in the Support page.
What Type of Flooring Can I Put My Massage Chair On?
You can put your chair on any flooring. If you are concerned about scratching, you can place the chair on a mat or rug.
How Do I Clean My Chair?
Any non-abrasive cleaner is okay! Be sure to go back over the chair with a dry cloth afterwards.